IT Engineer - Floor Walker
Job Reference: KS/IT/Floor Walker
Contact:
Name: Kelly Steadman
Telephone: 0121 314 3606
Website: http://www.aspirepeople.co.uk
Details:
Job Type: Contract
Duration: Ad-Hoc
Skills: IT issues, Customer Service, IT Skills
Description:
YOU MUST: Be friendly, polite and professional at all times Present a professional, capable and proactive image to the school/academy, ensuring that they are aware of what is going on within the school from the Capita ITS perspective. Ensure a high profile presence around the school, within the allocated area, forming professional working relationships with staff to ensure satisfaction of the solution. Pragmatically discuss incidents/issues with the school/academy staff and always follow up on items discussed. Log any issues, fully completing the Issue Log forms provided. Report back any incidents to the designated line manager and provide feedback to teachers on issue progress.
Common Issues that could arise:
IWB requires calibrating Remind teacher how to change own or student password in Unity Software not present Software not loading Data migrationAspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Criminal Records Bureau.
Industry: IT
Salary: £625 - £630 per week
Category: Office and Technical Support
Position: Technician
Location: Chesterfield


